Notices

By opting in to receive SMS messages, you agree to the following:

1. Consent for SMS Communication

Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. Your information will only be used for communications related to our services.

2. Types of SMS Communications

By opting in, you may receive SMS messages related to [enter the type of SMS communications].

3. Message Frequency

Message frequency may vary depending on the type of communication.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your carrier’s pricing plan. These fees may vary for domestic and international messages.

5. Opt-In Methods

We verbally ask customers for their consent to receive SMS messages as a method of communication. This opt-in allows us to send important updates such as support ticket confirmations, service notifications, and follow-ups directly to their mobile device. By obtaining verbal consent, we ensure customers are aware of and agree to receive SMS messages in compliance with communication and privacy guidelines.

6. Opt-Out Instructions

You may opt out at any time by replying STOP to any SMS message. Alternatively, you may contact us directly at [Company Contact Number and/or Email].

7. Help

If you experience any issues, reply HELP to any SMS message or contact us directly at [Company Contact Number and/or Email].

8. Additional Options

If you do not wish to receive SMS messages, simply do not select the SMS consent option on our forms.

9. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting STOP.
• For assistance, text HELP or visit our Privacy Policy and SMS Terms & Conditions elsewhere on this page.
• Message frequency may vary depending on the service.

New Living Health Care Services, LLC values the privacy of your communications and is committed to safeguarding your SMS contact and content data. We do not sell or share SMS contact or content data with third parties.

Types of Data Collected

When you communicate with New Living Health Care Services, LLC via SMS, we may collect information such as:

• Your phone number
• The content of your messages

This Information Is Used Solely for the Following Purposes

• Responding to your inquiries.
• Providing customer support.
• We will not use your SMS data for any other purpose without your written consent.

Protection of SMS Data

New Living Health Care Services, LLC employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.

Disclosure of SMS Data

New Living Health Care Services, LLC does not disclose SMS contact or content data to third parties unless:

• Required by law.
• Necessary to protect the rights, property, or safety of New Living Health Care Services, LLC, its users, or others.
• SMS consent is not shared with third parties.

Your Rights

You have the right to:

• Access, correct, or delete your SMS contact or content data, except where retention is required by law.
• For assistance or to exercise your rights, please contact us at 202-248-1356.

Retention Policy

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting obligations.

For tax purposes, we are required to retain basic customer information (including Contact, Identity, Financial, and Transaction Data) for six years after a customer relationship ends.

In some circumstances, we may anonymize your personal data for research or statistical purposes, in which case the information may be used indefinitely without further notice.

Changes to This SMS Privacy Policy

New Living Health Care Services, LLC reserves the right to update or modify this SMS Privacy Policy at any time. Changes become effective immediately upon posting the revised policy on the website. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us at 202-248-1356.